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RightNow Technologies (RNOW) : IAG Picks RightNow

I believe this is the first win within the insurance industry.

http://www.zdnet.com.au/news/software/soa/IAG-picks-RightNow-for-The-Buzz/0,130061733,339298106,00.htm

It will be a good case study for RightNow and they will be building on this win to get more traction within the insurance industry.

On top of that, I just saw another announcement that they have today.

RightNow August ’09 Boasts New Graphical Workflow Design Capabilities and Analytics for Cloud Monitor

Seems like a good week for RightNow. More wins, and new products.