In the previous post on RightNow Technologies (RNOW), I reported that they have secured a US Army Training contract.
With the contract, they are now offering secure hosting for thier hosted apps to meet the requirements of the Department of Defence (and any other agencies that has such requirements).
RightNow Technologies, a developer of customer support and customer relationship management software, has added new support for “high security” hosting on its products.
I see this as a plus point for RNOW. Hopefully, getting DoD contracts will help them to secure other government agencies contracts.
Such contracts often has requirements that creates a barrier to entry for many competitors. With RNOW now listed as one of the ‘preferred’ vendors, and having the capability to meet the ‘security’ demands, this will solidify thier foothold as the leader in SaaS for Customer Relationships.
Full article on RNOW secure hosting available here: